Emergency Roof Repairs & Planned Maintenance - London & South East
24/7 Emergency Roof Repairs
Roof leaking right now? Our emergency response team covers London and the South East around the clock. We aim to attend urgent callouts the same day. Don't wait - call us now on 020 8657 0734.
Roof Repairs & Planned Maintenance for Commercial Buildings & Public Sectors
DL Jones Roofing Services provides emergency roof repairs and planned preventive maintenance programmes for commercial buildings, housing blocks, schools, hospitals, and public sector estates across London and the South East. Based in South Croydon, our teams operate daily across London, Surrey, Kent, Sussex, and Essex – responding to urgent roof failures around the clock and delivering long-term maintenance contracts that protect building assets and reduce the cost of reactive repairs.
With over 35 years of experience and directly employed roofing teams, we provide the fast response, quality workmanship, and clear reporting that property managers, facilities teams, and housing officers depend on.
24/7 Reactive Roofing Repairs
When a roof fails, waiting is not an option. Water ingress causes rapid, expensive damage to building fabric, electrical systems, stock, and equipment – and creates immediate health and safety risks. DL Jones operates a 24/7 emergency roofing response service across London and the South East.
Our emergency repair teams assess, secure, and repair all types of roof damage, including:
- Storm and wind damage
- Flashing failures
- Vandalism or impact damage
- Sudden internal leaks or ceiling collapse
- Dangerous dislodged materials
Before any permanent repair, we carry out a thorough roof survey and condition report to confirm the full extent of the damage. For large or complex roof areas, our drone roof survey service provides high-resolution photographic documentation of the entire roof – without the need for scaffolding or access equipment.
Guaranteed response times
Emergency tarping and containment
Full condition reports post-repair
Types of Roofing Repair We Carry Out
Our repair teams cover the full range of commercial and residential roofing defects. Below are the most common repair types we attend – each one can be addressed on an emergency basis or scheduled as a planned repair.
Flat Roof Membrane Repairs
Splits, blisters, cracks, and delamination in flat roof membranes are among the most common causes of commercial roof leaks. Whether your roof uses a built-up felt system, a single-ply membrane, a liquid-applied system, or an asphalt finish, our teams carry out accurate repairs that restore full waterproofing performance. For roofs approaching end of life, our flat roofing services page covers your full replacement options.
Flashing Failures & Repairs
Lead, aluminium, and GRP flashings around chimneys, parapets, roof penetrations, and upstands are a frequent source of water ingress – particularly on older commercial and public sector buildings. Flashings work loose, crack, and corrode over time. We carry out accurate flashing repairs and replacements using materials matched to the existing roof system.
Storm Damage Repairs
Storm damage can affect flat and pitched roofs differently: displaced tiles and slates, lifted or torn membrane sections, damaged ridge and verge details, broken rooflights, and debris impact damage. We respond to storm damage on an emergency basis across London and the South East and can provide a written report and photographic evidence to support your insurance claim.
Gutter & Drainage Failures
Blocked or collapsed gutters and drainage outlets are responsible for a significant proportion of commercial building water ingress problems. We carry out emergency gutter clearance, repair of cracked and leaking gutters, and replacement of failed sections. For buildings with persistently failing gutters, our gutter lining systems service offers a long-term solution at a fraction of the cost of full gutter replacement.
Pitched Roof Repairs - Slipped Tiles, Ridge Failures & Lead Work
Pitched roofs on older housing stock and public sector buildings require targeted repairs over their lifetime: slipped or broken tiles and slates, open ridge and hip details, failed lead work in valleys and around chimneys, and deteriorating verge mortar. Our pitched roofing teams carry out all of these repairs on residential, housing association, and commercial buildings.
Planned Preventative Maintenance (PPM)
Extend the lifespan of your roof with regular, scheduled inspections and maintenance. We help commercial clients avoid costly failures and stay compliant with warranties and safety standards.
- Our PPM services include:
- Roof condition surveys and defect tracking
- Minor repairs and membrane re-seals
- Gutter clearing and drainage checks
- Rooflight cleaning and maintenance
- Annual maintenance certification
Ideal for: Schools, commercial landlords, housing associations, public buildings
Maintenance Contracts for Estates & FM Providers
We work with estates managers, housing teams, and facilities management providers to deliver tailored maintenance packages across single or multi-site portfolios.
- Flexible contract lengths
- Priority emergency response
- Detailed digital reporting
- Asset condition tracking over time
Common Repair Work We Undertake
- Flat roof patching (felt, single-ply, liquid)
- Slipped or broken slates and tiles
- Lead flashing reinstatement
- Chimney repointing or repair
- Gutter and outlet repair/replacement
- Rooflight resealing or replacements
Why DL Jones Roofing for Repairs & Maintenance?
24/7 Emergency Response Across the South East
Skilled teams trained in Bauder, Polyroof, and more
Full digital reporting with before/after evidence
No unnecessary upselling — just honest, effective repairs
Fully Accredited
Local to London, Essex, Kent, Sussex & Surrey
Sectors We Work With
Let’s Talk About Your Roofing Needs
Whether you’re managing a housing portfolio, overseeing public buildings, or need urgent repairs to your property, we’re ready to help. Get in touch with our expert team today.
Roof Repairs & Maintenance Across London & the South East
Our emergency and planned maintenance roofing teams operate daily from our South Croydon base, covering the full London and South East region. We respond to emergency callouts and deliver planned maintenance works across all London boroughs – including Croydon, Bromley, Sutton, Lewisham, Greenwich, Wandsworth, Lambeth, Southwark, and Kingston upon Thames — as well as throughout Surrey, Kent, Sussex, and Essex.
For emergency repairs, we aim to attend as quickly as possible – often the same day. For planned maintenance enquiries, call us on 020 8657 0734 to discuss a programme tailored to your building or portfolio.
What Our Clients Say
We’re proud of our reputation and the trust we’ve earned from local authorities, commercial clients, and homeowners alike. Our customers consistently recommend us for our high standards, clear communication, and hassle-free service.
Frequently Asked Questions
How fast is your emergency roofing response?
For genuine emergencies – active leaks, storm damage, or structural failures – our teams aim to attend the same day across London and the South East. For urgent but non-critical situations, we aim for attendance within 24 hours. Call us directly on 020 8657 0734 for an immediate assessment: our emergency line is staffed around the clock, and you will speak to a member of our team, not an answering service. Response times vary by location and concurrent demand, but emergency callouts are always our first priority.
Do you offer maintenance contracts?
Yes. We offer planned preventive maintenance (PPM) contracts for commercial buildings, housing associations, local authorities, property management companies, and schools across London and the South East. Our programmes typically include bi-annual inspections (spring and autumn), gutter and drainage clearance, minor defect repairs at each visit, written photographic condition reports, and priority emergency response for contract clients. All contracts are fixed-price, tailored to your portfolio, and include our roof condition survey as a baseline assessment before the programme begins.
What roofing issues can you repair?
Our repair teams cover the full range of flat and pitched roofing defects across commercial, public sector, and residential buildings. Common repairs include:
- Flat roof membrane repairs – splits, blisters, delamination, and patch repairs on felt, single-ply, liquid-applied, and asphalt systems
- Flashing failures – lead, aluminium, and GRP flashings around chimneys, parapets, penetrations, and upstands
- Storm and wind damage – displaced tiles and slates, lifted membrane sections, damaged ridge and verge details
- Gutter and drainage failures – blockages, cracks, collapsed sections. For persistent gutter problems, see our gutter lining systems service
- Rooflight and skylight repairs — failed glazing, cracked domes, failing kerb seals
- Chimney repointing, lead soakers, valley repairs, and ridge reinstatement on pitched roofs
If you are unsure whether your roof needs repair or replacement, our roof survey and condition report service provides an honest, independent assessment.
Does regular maintenance extend roof life?
Yes – significantly. A flat roof that is inspected regularly, with minor defects addressed as they appear, will consistently outlast a neglected roof by many years. The waterproofing membrane deteriorates gradually: small splits, loose flashings, and partially blocked outlets are cheap to fix when caught early.
Do you supply proof of work?
Do you supply proof of work?
Yes. Every inspection and repair visit produces a written condition report with before-and-after photographic evidence of all work carried out. For emergency repairs, we provide a post-repair report documenting the cause of failure, the works completed, and any further recommendations
Get a Free Roof Repair Assessment or Maintenance Contract Quote
Whether you have an urgent roof leak, storm damage, or you are looking to set up a planned maintenance programme for your building or portfolio, the first step is to speak with our team. DL Jones offers free roof condition surveys and planned maintenance assessments across London and the South East — we will assess your roof, advise on the most appropriate approach, and provide a clear written quotation with no obligation.